Contact Us

You can count on a real person to assist you with your financial needs – personal or business – when you call our Customer Service Center.

More Ways to Connect with ATFCU

Call Us – to speak to a real person in Customer Service

1-800-404-6008 (Toll Free)

To report lost or stolen Visa Credit/Debit Cards
Call 1-866-820-5795 for Credit / HELOC Cards
Call 1-866-820-1082 for Debit Cards

24 Hour Visa Credit/Debit Card Information
Call 1-866-820-5795 for Credit / HELOC Cards
Call 1-866-820-1082 for Debit Cards

24 Hour Visa Debit Card PIN Set Up
Call 1-888-886-0083 for Credit / HELOC Cards
Call 1-866-985-2273 for Debit Cards

24 Hour Online Bill Pay Assistance
Call 1-888-918-7658

24 Hour Access Line
Call 1-800-404-9545 or 1-865-977-7603

Write to Us
Alcoa Tenn Federal Credit Union
P.O. Box 9001
Alcoa, TN 37701

If you have a question or a comment, we hope you’ll take the time to contact us with your thoughts. Use this form to let us know what you’re thinking. We can’t wait to hear from you!